We are happy to offer free Canada-Wide shipping over $100, and $9.95 flat-rate shipping for orders under $100. We do not currently ship to the US or International.
In most cases, we will ship out your online order the next business day via Purolator (please leave us a note in the order comments section if you would prefer Canada Post). Please expect your order to arrive within 5 business days. We will forward tracking info to you via email as well.
In rare cases, we may be momentarily sold out of your item and have to re-order from our supplier. In that event, we will contact you directly to advise the slight delay in shipping and update the expected delivery date.
There are also instances where you may place an order for an item that is unavailable; we sincerely apologize for this and will contact you via email to advise and suggest a possible substitute, or offer a refund. We strive to fill almost all orders from inventory on-hand, and thank you for understanding in the case of a stock-out.
To inquire about an order, please send us an email with the Order Number to firstname.lastname@example.org or give us a call during business hours @ 204.642.4010.